For those who haven’t come across Oren Klaff - the author of the bestselling sales bible, Pitch Anything - you're in for quite a ride.
Klaff is a charismatic speaker with laser focus: intense, single-minded, and utterly determined.
As a motivational speaker, he takes his audience on an intense journey with a sales approach that defies recognized norms, promising a 50% higher sales conversion than through traditional means.
Klaff strode into a room full of some of the toughest investors in the business. He didn't ask for their permission to speak - he made sure they were ready for him.
By dominating the space (after mastering the art of frame control), he convinced some of the meanest cookies around to his way of thinking and walked away with a life-changing deal.
Are you one of those people who are great at starting something but lose the focus and fail to close the deal?
Oren has the approach that can change all that.
It starts with how you value you.
And it's called Pitch Anything.
We’re going to explore Oren’s take on:
I spoke to Oren Klaff for this week's podcast - and was immediately drawn into the Pitch Anything perspective.
Oren talks about the 20-minute kill - how to successfully pitch to persuade.
Some people don’t like the word “pitch”... But pitching is where you go in, and there’s one bite of the apple. One shot. One kill. Lick the bullet, pull the trigger: it needs to find a home.
If anyone is a poster-boy for positive action, it’s Oren. His approach is utterly single-minded and colored with a little neuroscience.
A hugely successful investment banker, Klaff studied Neuro Economics - the science of neurology and economics to examine how people make decisions.
Never shy of selling big ideas, Oren has developed the mindset to go big and to get it.
Klaff has raised more than $400 million from institutions and investors in the past half-decade.
And he's done it with a technique that he calls The 20-Minute Kill, drawing on an influencing technique that he likes to call "Frame Control."
If you're looking into improving decision making in your own personal or professional life, find advice on how to make fast decisions, escape mediocrity, become powerful in this article.
Listen to the full interview here (or continue reading below):
Frames are mental constructs - it's the box that contains a point of view or the embodiment of a belief system. The box holds concepts about yourself that you believe are entirely true and should happen.
So if you’re convinced that you’re absolutely right - you have the influential upper hand right from the start.
Frames dispense with the recognized concepts of right and wrong - it's all about point of view. In conflict situations, frames help us to maintain focus on the motivation: what is right and what is going to happen.
Effectively, this is how to deal with conflict - without compromising.
Your frame must be the strongest - and when it’s the strongest, there’s no way that you couldn’t win the pitch. So, the stronger frame wins every time. @pitchanything
He likens the concept of frames to a child who wants to eat ice-cream before dinner.
A child’s frame is based on what they wholeheartedly believe.
If they want ice-cream before dinner, they believe:
However, the parent’s frame is based on what they believe:
The child’s resolve in presenting their side of the argument is with complete conviction - this is the way things should be - and with total focus on overcoming the parent’s opposing frame.
So we're locked in conflict, and it's the strongest frame that will win.
And anyone who has kids (or nieces and nephews) knows, kids can be pretty manipulative when they want something - because their focus on what they want is so solid.
If the kid doesn’t get what they want, they scream until they do. Because they have utter conviction in their frame.
If the parent tries to reason with the child, they lose - because there’s no reasoning with total single-mindedness.
Whatever the parent says to try and convince the child, the screaming is louder, and unless the parent can counter that frame with something stronger, they lose.
If the family are in a restaurant, the parent gives in because people are staring. The child's frame won because their frame was the strongest.
The parent just wants an easy life; they don't want to revert to force; and they don't want to disturb the other people in the restaurant: so their frame is weaker and, therefore, defeated.
This principle of the strongest frame winning out applies to business and the psychology behind developing convincing rhetoric.
So, it’s about making a frame that’s emotionally appealing as well as logical.
When you’re dating, there’s no situation where a logical argument is going to get you a date. It’s not a compelling argument. In business, someone’s going to want to work with you when they’re emotionally exciting about the idea of working with you.
If your frame - when you walk into a pitching situation - is unbreakable, it will absorb the potential negativity of the person who tries to catch you out with trick questions, attempting to derail you.
Oren has quite the pattern. On opening a negotiation, rather than humbly thanking everyone for their time, he hits them with a different approach:
To know good, you have to understand evil. What most people do is say:
Thank you so much for taking this meeting with me and for the opportunity to come here.
Please/thank you: it's not in the dictionary anymore.
The way we start is:
Hey, guys. It's eleven o'clock. That's the time we agreed to start. Let's light the fire and kick the tires. Does anybody need fluids in or out? If not: let's roll.
This upsets the balance of power in the room, demonstrating that you value your time - so should they.
Find more advice on how to create success and connect with important people here.
Developing the strongest frame helps you absorb the counter-argument from the other person’s frame.
Here are some more tips on how to win any negotiation.
This is all about walking into a room with utter conviction that your idea is right - it's strong, unshakeable, and more morally correct.
When your frame absolutely cannot be broken, you are in control of the frame and you can get what you want.
It overtakes the want of the other person.
In a negotiation, you’ll sometimes find that the counter-argument has a frame that’s equal in strength to your own. This is the point at which you need to stack your frame - introducing another level of conviction that is going to overcome the determination of the other negotiator.
The stronger frame is the morally stronger - because no-one can argue against what is morally correct.
You can overcome some economic point of view or logical argument with a moral argument. How do you argue with “it’s the right thing to do?
Frame-stacking is where you introduce an additional level of conviction - a new strategy. This is needed where frames are locked in combat because they are equally strong.
Conflict is two clashing objectives - Person A wants something, but Person B wants the same thing or just to stop Person A from getting what they want.
It’s how great drama works.
Think of any great scene in any great movie.
At the heart of it - regardless of what the scene is really about - the underlying drive of action springs out of conflict.
You've got your protagonist (the good guy) and the antagonist (the bad guy).
As an audience, we usually root for the good guy because what they want is right (their frame is morally stronger and, therefore, must win out).
The bad guy wants to overcome the good guy’s aim.
They’re locked in conflict.
But for the story to progress, one of them must win. And, of course, we want the good guy to win because their frame is morally stronger.
To win, the good guy must have an arsenal of strategies to fire back whenever the bad guy comes up with obstacles.
Equally, the bad guy has to have lots of strategies of their own; otherwise we get a boring drama.
But, ultimately, the good guy must win.
So every time the bad guy tries to defeat the good guy's reserve, the good guy has to come back with a stronger argument (frame stacking).
Even if they don’t win the first time around, they win in the end. (Apart from Hamlet - *spoiler alert*. That ends with everyone dead. But let’s not go there).
And this is how Oren Klaff’s Pitch Anything frame control concept relates to relationships.
A relationship is an ongoing sequence of negotiations, and for it to work, an understanding of frame control can really help.
Part of what makes a frame strong in the Pitch Anything world is that the message has to be:
And once you’ve made your mark, you pull back at the end to avoid appearing too needy.
Let them come to you.
Klaff explains that the human brain has evolved in three principal ways to adapt to different situations:
When you explain a concept or idea (pitching), you're using your Neo-Cortex.
But, in pitching, the audience (your partner) is using their Crocodile brain to differentiate between the great ideas and the dumb ones.
If you bombard with too many ideas that don't feel like a priority, requiring too many brain cells to process, the Crocodile brain banishes it to the Spam folder.
Breaking through the Crocodile brain means that you need to keeping the message simple, emotional, and elevated. And this is how it relates to relationships.
Oren explains his chocolate cake analogy:
The idea of a chocolate cake hijacks your logical responses. In nature, there would never be a single thing that concentrates so much energy [calories] into something so small. We’re genetically programmed to take that energy when offered. Our survival instincts are fuelled by that extra energy. It hijacks your normal operating system.
We're attracted to energy. It's about making the opener as sweet as possible, maximizing the impact of your side of the argument.
Of course, relationships are a negotiation of compromise - and compromise is an important tactic to play - it's the frame stack.
Compromise doesn't mean you've lost or have been defeated.
If we go back to the drama analogy, compromise is a strategy in getting what you want.
We hope you enjoy listening to Oren's fascinating insight into influence, persuasion, and winning.
To find out more about Oren Klaff and Pitch Anything, go to Oren’s website - pitchanything.com.
For a simple summary of the Pitch Anything philosophy, try out this great YouTube video.
But don't forget to listen to this week's Conquer and Win podcast, featuring Pitch Anything author, Oren Klaff.
I'm the founder of Conquer & Win, and since 2011 I've been helping guys get into great relationships, build their core values as men, and become confident. I'm published on Lifehack, Order of Man, POF and many more. I want to help you get socially confident and live to your full potential. Feel free to contact me here.
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