Coaching Terms & Conditions

By signing up for automatic billing/recurring or subscription billing you are agreeing to complete a minimum of three payments except in the case of exemptions (Exemptions are made via email explicitly. Refer to your on-boarding email for details. Email agreements trump the terms and conditions set on this page).

After the first three payments (The registration payment counts as one) you may cancel anytime. Cancellations should be made in writing via email to:

Your money back guarantee (SMA Mentorship) applies only to the day of your first coaching session. After the first session has been completed you may cancel anytime until 11:59pm of that day, in your time zone. No refunds will be processed after 11:59pm the day of your first coaching session. Request must be made via email.

This guarantee does not apply to cancellations before the first session or after the first session, and no refunds will be given for cancellations before a program begins or after it has begun. This guarantee is made in good faith and may not be provided if there are indications of any plan to cancel ahead of time.

Your program will no longer be redeemable if it is put on hold for more than 30 days, unless otherwise specified via email. Verbal agreements are not valid under any circumstances.

You will receive a minimum of one session per week for one hour (unless otherwise specified). Sessions are conducted online or in person.

At times you may receive coaching from a Conquer & Win executive coach when Eddy Baller is unavailable, or your session will be rolled forward for future use.

Challenges issued are to be completed in between session. Reading materials may be issued and are to be downloaded from Amazon or on Audible (not included). Some books may be included if explicitly noted. 

A regular schedule will be set and will be followed as closely as possible. If a re-schedule is necessary please provide notice the day before. The session may be stacked onto your next session or will be scheduled separately. Sessions which are cancelled the same day are not redeemable.

A maximum of 2 sessions will be rescheduled during a program, with the exception of extended travel. For example, if you are gone for one month, your sessions will be scheduled as a bootcamp at a later date.

You will have access to your coach 7 days per week via email or text (before 7pm PST), and can set up calls when necessary for extra support (subject to availability).  Replies may be expected in 24 to 48 hours.

You agree to follow directions and dedicate your best effort to all drills, exercises, coaching sessions, and follow through as consistently as possible in order to get the best results. Failure to follow instructions or cooperate may result in early termination of your program.

Your results will be dictated by your own efforts, consistency and aptitude. Coaching will provide feedback, accountability, and guidance to help you reach your potential faster than if done alone, but no claims are being made regarding specific results.

It's possible your coach may have to travel at times. If a trip is extended (more than 3 weeks) then payments will be paused. Missed sessions will be rolled forward to be scheduled at another date, or may be consolidated into a bootcamp (used on a single day).

You are solely responsible for your own safety when following through on any exercise, either alone or in the presence of your coach. This includes when crossing roads (avoiding vehicles), and are responsible to avoid injuring yourself or others, either through negligence or purposefully.

You are responsible for all social interactions and their outcomes which occur during coaching (in the presence of your coach) or on your own when completing exercises, and after completion of your training program.

Signing up means you agree to all of the conditions and statements made above.

Terms and conditions may be changed at any time without notice.

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